Privacy Policy

FANA (hereinafter referred to as "the Company") values the privacy of its users and complies with U.S. laws regarding the processing of personal information. This Privacy Policy explains the types of personal information the Company collects, how it is used, shared, and protected.

1. Types of Personal Information Collected

The Company may collect the following types of personal information:

  • Account Information: Information required to create an account, such as name, email address, and password
  • Contact Information: Information needed for communication with users, such as email address and phone number
  • User Activity Information: Information generated during service use, such as logs, IP addresses, and cookie data

2. Methods of Collecting Personal Information

The Company collects personal information through the following methods:

  • Provided by Users: Information directly provided by users during account creation, inquiries, and service use
  • Automatically Collected: Information automatically collected during service use (cookies, log files, etc.)

3. Purposes of Using Personal Information

The Company uses the collected personal information for the following purposes:

  • To provide and operate the service
  • To respond to user inquiries and provide customer support
  • To improve the service and enhance user experience
  • For marketing and advertising (with the user's consent)

4. Sharing and Provision of Personal Information

The Company does not share users' personal information with third parties, except in the following cases:

  • With the user's consent
  • As required by law
  • When it is necessary for service provision (e.g., payment processing)

5. Storage and Protection of Personal Information

The Company securely stores and protects users' personal information using the following methods:Data encryptionAccess control and authentication proceduresRegular security checks and improvement

6. Retention Period of Personal Information

The Company retains personal information for the period required by law and securely deletes it after the retention period has expired. If a user deletes their account, all personal information, except for what is required by law, will be deleted.

7. User Rights

Users can access, modify, or delete their personal information at any time. They can also withdraw their consent to the processing of personal information. Such requests can be made by contacting contact@fana.com.

8. Use of Cookies

The Company may use cookies to improve the service. Users can refuse the use of cookies through their browser settings, although this may limit the use of some services.

9. Changes to the Privacy Policy

The Company may change this Privacy Policy from time to time, and changes will be announced through the website. The changed policy will take effect from the date of posting.

10. Contact

For any questions regarding this Privacy Policy, please contact master@fana.club

Last updated : Sep 23, 2024

Facebook Login User Data Deletion Request Guidance

As part of enhanced security measures, guidance on "User Data Deletion" is required for the "Login with Facebook" feature.

If you need to delete your data, please leave your ID via contact form or email at master@fana.club

We will process the deletion of all your data within 5 to 7 days.

Note: Payment data is mandatory to be retained for 5 years and is therefore excluded from deletion.

Last updated : Jan 21, 2025